Advanced Resolution Services (ARS)

ARS is a subsidiary of Visa and they don’t have a dedicated website (which is really in violation of the FCRA as contact information is supposed to be clearly displayed and available to the general public). If you previously placed a security freeze with Advanced Resolution Services, Inc. and wish to have it lifted temporarily or for selected issuers, you may email your request to:
 If you need to place a new freeze on your information, please contact Advanced Resolution Services at:

Monday – Friday 9:00 AM – 5:00 PM Eastern Time
Toll-Free: (800) 392-8911
Fax: (216) 615-7642